Here are some quick answers to the most frequently asked questions about ZENITH RUBBER.
Who is Zenith?
Zenith is India’s leading rubber product Manufacturer.
We offer high quality products such as:
- Rubber matting
- Rubber sheeting
- Anti – Skid flooring
- Coated Fabrics
- Rubber Sheets for mining
- Water Proofing
- Inflatable Products
We also have a wide range of specialist products including:
- Electrical safety matting
- Marine and boat products
- Food grade rubber sheeting
- WRAS Water Council approved EPDM rubber sheeting
Selected products are fully certified and tested.
- RoHS certificate
- WRAS marking
- CE certificate
- ISO standards
- REACH compliance
- FDA certification
- PAH certification
Where is your office located?
C-15-16-17, MIDC-Phase-1, Dombivli East,
Near Navrang Naka, Thane – 421203, Phone – 0251-6450991
Near Navrang Naka, Thane – 421203, Phone – 0251-6450991
Head office Address
14th floor, Free Press House, Free Press General Marg, 215 Nariman Point, Mumbai – 400 021, India. Phone – 022 6143 6500
How to create an account?
New customers can create an account, here
Advantages of signing up for an account on our website include:
Advantages of signing up for an account on our website include:
Faster checkout process
Save multiple shipping addresses
View and track your orders
How do I place the order
You can browse through our website, choose your desired product/s and add them to your cart. Fill in the necessary details at the checkout and you’re good to go. To enjoy an easier transaction, you may also create an account on our website.
What if I need to ship my purchase to different shipping addresses ?
If you need to your order to be shipped to different locations, please place separate orders for each location. You can add multiple address in new account , under Address Book.
What I need to change my order (address , quantity etc) ?
If you made a mistake or simply need to change the your order details , please cancel your order and place a new one with the changed information by sending an email on ecommerce@zenithrubber.com within 24 hrs.
In how much time Delivery and dispatch is done?
Dispatch will be made within 48 hrs from the time of order. Delivery will be done within 6-8 working days. Confirmation of delivery will be sent by email when the goods are dispatched. This will contain a unique tracking number so that you can check the progress of your order
What if I need to Cancel the order?
If you wish to cancel the order, please send email to ecommerce@zenithrubber.com providing your order details and the reason for cancellation of order within 24 hrs.
What are the reasons and time frame for return?
What are the reasons and time frame for return?
You may return your items if you are not satisfied with your purchase (basically product parameters) within 7 days from the delivery with a valid reason to return any items.
We accept returned goods in the following condition:
They should be clean
They must be in a saleable condition
There should be no visible rips, tears or markings
As this is the starting stage we don’t provide any return shipping facility . You have to courier the product yourself to us on the below mentioned address :
Factory Address
C-15-16-17, MIDC-Phase-1, Dombivli East,
Near Navrang Naka, Thane – 421203, Phone – 0251-6450991
How is the product Packed ?
We make sure your order will get to you safe and sound. We pack the products in protective HDPE plastic sheets with Zenith logo on it.
What is the warranty of the product ?
The product has a 12 month warranty starting from the delivery date against the manufacturing defects, when not in use.The shell life of product warranty depends on its wear and tear.
Storage Condition
The material should be stored under control temperature below 45’C. Higher the temperature greater chances of increase in Hardness.
What are the payment options?
Online payments are made via secure server using PAY U MONEY.
What if my payment doesn’t get through?
If your payment didn’t get through, please send us an email on ecommerce@zenithrubber.com content
Product you are looking for is not here (different Specifications)?
Please send us an email with specifications you need to ecommerce@zenithrubber.com . You will receive a reply from us within 2 days.
We manufacture multiple products and known for customisation as per client requirement, if its rubber sheet and not listed in website, get in touch with us.
Your Question is not here?
Email us on: ecommerce@zenithrubber.com or contact us on :
Can I buy longer rolls than 5 mtr offered on the side?
If you wish to buy longer length than standard mentioned than drop a mail at ecommerce@zenithrubber.com
Can I buy different thickness than what is offered on the site?
We manufacture multiple products and known for customisation as per client requirement, if its rubber sheet and not listed in website, get in touch with us.